Refund Policy

Refund & Cancellation Policy

CANCELLATIONS
Orders cannot be cancelled once they are placed. For any changes required in the design or size for your order, you may WhatsApp us on +91 7044399720 within 1 hour of placing the order. Our team will review the same and respond within 24-48 working hours. Changes requested after this timeline will be chargeable.

REFUNDS
The refund will be processed within 2–3 business days and credited to the original payment method within 5–7 business days. In the case of size-change refunds, processing begins after confirmation and may take a similar timeframe. For any queries, Feel free to WhatsApp us at +91 7044399720.

RETURNS + EXCHANGES
We do not provide returns or exchanges for your order. If you received a damaged or wrong product, kindly reach out to us via email on fitnesskinetcs@gmail.com within 72 hours of receiving the order. Our team will respond in 24-48 hours for the same. Once confirmed, the replacement product will be dispatched in 3-4 business days considering the custom made nature for each item.

The Fitness Kinetics